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Computer & Digital Technologies

Artificial Intelligence Essentials

1-2 Weeks Classroom / Online Computer & Digital Technologies
Computer & Digital Technologies

Artificial Intelligence Essentials

A beginner-friendly introduction to AI concepts and everyday tools — what AI can and can't do, and how to use popular AI tools productively and responsibly.

1-2 Weeks Flexible Learning Duration
Classroom / Online Learn Your Way
Computer & Digital Technologies Gain Practical Skills
Certified Qualification
Experienced Trainers
Better Career Opportunities

Overview

Welcome to CNA

About the Course

A beginner-friendly, practical introduction to AI tools — what they're actually good at, where they get things confidently wrong, and how to use them productively without becoming dependent on them.

The course avoids technical AI theory entirely; every session is built around using a real tool to complete a real task, then discussing what happened.

What You Will Learn

01
What AI can and can't do:

a realistic picture of current AI capability, without the hype or the fear

02
Everyday productivity tools:

using AI assistants for writing, summarising, and researching faster

03
Prompting effectively:

getting a useful answer from an AI tool on the first or second try, not the tenth

04
Checking AI output:

verifying facts and catching errors before you rely on AI-generated content

05
Responsible use:

privacy, plagiarism, and workplace policy considerations when using AI tools

Course Summary

Key information about the course at a glance.

Entry Level Requirements

  • No prior AI or technical experience required
  • Basic computer literacy

Course Duration

1-2 Weeks

Certifications

Certificate of completion issued by CNA Training Institute.

Course Fee & Payment Options

Please contact us for current fee.

Flexible payment options available.

Career Opportunities

Applicable across virtually all office-based roles
Administrative and Operations roles
Digital Skills Trainer

Why Choose This Course

Recognised Qualification

Work towards Certificate of completion issued by CNA Training Institute, issued on successful completion of the programme.

Practical Knowledge

Skills and understanding you can apply directly in real Computer & Digital Technologies settings.

Flexible Learning

Delivered in the classroom or online over 1-2 weeks, so study fits around existing commitments.

Progression Opportunities

A firm base for further study and continued career development within Computer & Digital Technologies.

Benefits

Recognised Qualification

A qualification you can evidence — Certificate of completion issued by CNA Training Institute.

Practical Understanding

A working understanding of day-to-day practice in Computer & Digital Technologies.

Hands-On Skills

Practical techniques you can put to use immediately.

Greater Confidence

The confidence to take on more responsibility at work.

Ongoing Support

Tutor guidance and structured materials throughout the course.

Progression Pathway

A recognised step towards further study in the same field.

Outcomes

What AI can and can't do
Everyday productivity tools
Prompting effectively
Checking AI output
Responsible use

Frequently Asked Questions

Find quick answers to the most common questions about our courses,
enrollment process and more.

What are the entry requirements?

No prior AI or technical experience required; Basic computer literacy

How long does the course take?

1-2 Weeks

How many face-to-face sessions are included?

The number of face to face taught sessions will be confirmed.

What is the course fee?

Please contact us for current fee.; Flexible payment options available.

Who is this qualification suitable for?
  • Anyone who wants a practical, non-technical grounding in using AI tools
  • Professionals in any field looking to save time on everyday tasks
  • Those who feel behind on AI and want a clear, structured starting point
Can I pay the course fee in instalments?

Flexible payment options are available — speak to our admissions team about instalment plans.

What certification will I receive?

Certificate of completion issued by CNA Training Institute.

Are there any additional costs?

No hidden costs.; All charges will be communicated clearly at the time of enrolment.

What learner support is available?

Academic guidance, tutor support and learning resources throughout your course.